Terms and Conditions

1. Acceptance
By accessing and using our Website, you agree to comply with these Terms and Conditions.

2. User Accounts
• Creating an Account: To enjoy personalized features and services, you may need to create an account with accurate and updated information. This will help us process your orders efficiently.
• Security: You are responsible for safeguarding your account credentials. Any activities conducted under your account are your responsibility. Contact us immediately if you suspect any unauthorized use.

3. Product Information
• Accuracy: We strive to present accurate descriptions, images, and specifications of our products. However, occasional discrepancies may occur, and we appreciate your understanding.
• Availability: Our product offerings are subject to change based on availability. We reserve the right to update or remove products from our site at any time.

4. Ordering
• How to Order: Orders can be placed through our Website, and you will receive a confirmation email once your order is processed.
• Order Changes: To cancel or modify an order, please contact our support as soon as possible. We will make every effort to accommodate changes before the order is finalized.

5. Payments
• Payment Methods: We accept various payment options to ensure a smooth checkout experience. Payment details will be presented during the checkout process.
• Transaction Issues: Should you encounter issues with payment processing, please reach out to our support team for assistance. We are here to help resolve any payment-related problems.

6. Shipping
• Shipping Options: Choose from various shipping methods during checkout. We aim to provide timely delivery based on your selected option.
• Delivery Times: While we provide estimated delivery times, actual delivery may vary. Due to unavoidable circumstances . We will keep you informed of your shipment status and any potential delays.

7. Returns and Exchanges
• Return Policy: Products can be returned within 48 hours if they are defective or do not match their description. Please review our return policy for specific conditions.
• Refunds: Refunds will be issued to your original payment method after we receive and inspect the returned item. We strive to process refunds promptly.

8. Privacy
• Data Collection: We collect personal information to process orders and enhance our services. Please refer to our Privacy Policy to understand how we handle your data.
• Data Protection: We employ robust security measures to protect your personal information. Your data is managed with the highest level of confidentiality.

9. Intellectual Property
• Content Ownership: All content on our Website, including text, images, and logos, is owned by Healdy or licensed to us. This content is protected by intellectual property laws.
• Usage Restrictions: You may not reproduce or use any content from our Website for commercial purposes without our prior written consent. Unauthorized use is prohibited.

10. User Conduct
• Responsible Use: Use our Website responsibly and in compliance with these Terms. Avoid actions that may harm our services or infringe upon the rights of others.
• Prohibited Activities: Activities such as spamming, hacking, or engaging in illegal conduct are strictly prohibited. We reserve the right to take action against any violations.

11. Support and Communication
• Customer Support: For assistance or inquiries, please contact our support team at Support@healdy.in . We are dedicated to providing you with the best service.
• Feedback: We welcome your feedback and suggestions to improve our products and services. Contact us to share your thoughts.

12. Changes to Terms
• Updates: These Terms and Conditions may be updated periodically. Please check this page regularly for any changes.
• Notification: Changes will be posted on our Website. Continued use of our Website signifies your acceptance of any updated terms.

13. External Links
• Linking Policy: The content and materials on our Website may not be used as a link to other websites without prior written approval from Healdy. Unauthorized linking may lead to legal issues and is not permitted

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form